Pricing and fees
No card fees. You pay for fuel.
No setup fee, no monthly fee, no transaction fee. The price you pay is the price we emailed you the night before.
The model
What fees does ZyloFuel charge?
None. You pay for the fuel you buy, at your price. That is the whole model.
We make our money on fuel, not on charges bolted onto your account. There is nothing to add up at the end of the month and nothing to argue about.
You should not need a fee schedule to understand a fuel card.
The fee list
What you will not be charged
Seven charges you will find on other fuel cards, and will not find on ours.
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No setup fee
Some providers charge just to open your account.
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No monthly or annual fee
Others bill a fixed amount per truck every month, whether you fuel or not.
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No transaction fee
Others take a cut of every single fill.
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No admin fee
Often charged per litre at stations outside a provider's network.
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No payment processing fee
Some charge you for the way you choose to pay them.
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No reinstatement fee
Some charge to switch your account back on after a suspension.
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No fee to check your bill
Some charge to investigate their own billing. Our support is free.
Take that list to whoever you fuel with now. Ask them which ones they charge.
Prepaid or credit
Which one should I pick?
Pick on how you want to pay, not on price. Both run on the same network at the same locations, and both get tomorrow's prices the night before.
Your price is set for your account. It comes from how much you buy, where you fuel and the deal we agree with you. Depending on those, the two can land at the same place.
So the real question is cash flow. Credit lines your fuel bill up with your settlements, on a cycle we set with you. Prepaid means nothing owed and no invoice to watch. Tell us how your money moves and we will tell you which one fits.
Prepaid
Nothing owed
Load the card, fuel, pay nothing later. No credit check, no invoice to watch.
See prepaidCredit
Fuel now, pay later
One invoice by direct debit on your billing cycle, set to line up with your settlements. On approved credit.
See credit termsChecking your price
How do I know I am getting the right price?
Because you saw the price before your driver pulled in, and you can check every line against it afterwards.
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The night before
You get tomorrow's price
Emailed before your drivers fuel, not printed on an invoice days later.
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At the pump
Every fill emailed
You see each transaction as it happens, not at the end of the week.
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On the invoice
Nothing you have not seen
Every line is a settled fill at the price you were quoted.
You can check every line yourself. That is the point.
Commitment
Is there a contract?
No. There is no contract and you can stop any time. If you do want to commit to a term, we can give you a better price for it. That is your choice, not a condition of getting the card.
We would rather keep you because the price is right than because you signed something. If a term suits you, ask us and we will price it. If it does not, nothing changes.
Straight answer
Are there any charges at all?
No card fees. But an account is still an account, so two things are worth saying out loud.
Normal account terms
If a payment is returned unpaid there is a charge, the same as with any account. It is written in plain words in our Terms, not buried in them.
Fuelling off the network
Your card works at 12,000+ locations, but the discount price applies at the 2,700+ network ones. Off network you pay the station's price. We do not add a fee on top.
That is the complete list. If you find something on your invoice we did not tell you about here, we got it wrong and we will fix it.
Questions
Fuel card fees, answered
- Does ZyloFuel charge a monthly fee?
- No. There is no monthly fee, no annual fee and no per-card fee. You pay for the fuel you buy.
- Is there a contract?
- No. There is no contract and you can stop any time. If you do want to commit to a term, we can give you a better price for it. That is your choice, not a condition of getting the card.
- Is prepaid cheaper than credit?
- Not necessarily. Your price is set for your account and comes from how much you buy, where you fuel and the deal we agree with you. Prepaid and credit can land at the same price. Pick the one that suits how you want to pay.
- What does it cost to fuel outside the network?
- Your card still works, but you pay the station's price instead of your discount price. There is no extra fee from us for using it there.
- Are there any other charges?
- There are no card fees. Normal account terms still apply, such as a charge if a payment is returned unpaid. Those are written in plain words in our Terms.
Want to know what you would actually pay?
Send us last month's fuel bill. We will go through it with you and show you the difference on your own volume.